FLDR Terms of Service

Effective Date: April 15, 2025

By using FLDR and all of its services, including mobile applications and websites owned by FLDR, LLC, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use any services operated by FLDR, LLC.

1. Who Can Use FLDR

You must be at least 16 years old to create an account and use FLDR.
You must have the legal capacity to enter into a binding contract.
You may not use FLDR if you are prohibited from doing so under applicable laws.
If you are between 16 and 18 years old (or the age of majority in your jurisdiction), you represent that your legal guardian has reviewed and agreed to these terms.

2. User Responsibilities

You are responsible for the security of your login credentials and account access.
You may not create an account for someone else or allow others to use your account.
You must comply with all local, national, and international laws when using FLDR.
You are solely responsible for the content you store, save, or share through FLDR.
When sharing content with others, you are responsible for ensuring you have the right to share that content.
You must respect the privacy and preferences of other users when interacting with shared content.

3. Content & Usage Restrictions

You may not store, share, or post content that:

Is illegal, infringing, harassing, hateful, violent, defamatory, or discriminatory.
Contains personal, financial, or confidential information of others without permission.
Violates intellectual property rights, including copyrighted or trademarked materials.
Includes sexually explicit or pornographic content.
Attempts to mislead or impersonate another person, business, or entity.
Constitutes bullying, harassment, or intimidation of other users.
Contains false or misleading information designed to manipulate other users.
Promotes dangerous, illegal, or harmful activities.

FLDR, LLC reserves the right to remove or restrict access to content that violates these terms and to terminate accounts involved in violations.

4. User Content Ownership

You retain all ownership rights to the content you upload to FLDR.
By uploading content to FLDR, you grant FLDR a limited, non-exclusive, royalty-free license to display, store, and share your content solely for the purpose of providing FLDR services to you and others with whom you choose to share content.
This license ends when you delete your content or your account, except where your content has been shared with others and they have not deleted it.
FLDR does not claim ownership of your content and will not use it for purposes beyond providing the service without your explicit consent.

5. Social Features and User Profiles

Users may create profiles including usernames and profile images.
Usernames and profile images must comply with our content restrictions (Section 3).
Usernames may not impersonate others, contain offensive language, or infringe on others' rights.
Profile information (username, profile image) is visible to users with whom you share content and may be visible to all users if you share content publicly.

6. Sharing and Public Content

Users can share selected content via iMessage or email.
Users can subscribe to and copy public content but cannot access private content without explicit sharing permissions.
Once content is shared publicly, it may be viewed by any FLDR user.
You are responsible for ensuring you have the right to share any content before making it public.
Public content may be subject to additional moderation to ensure compliance with our content restrictions.

7. Content Moderation

FLDR reserves the right to review and moderate all publicly shared content.
Users may report inappropriate content through the reporting feature in the app.
FLDR uses both automated systems and manual review to identify policy violations.
We will remove content that violates our terms within 24 hours of receiving a report.
For serious violations that pose immediate harm (illegal content, explicit material), we strive to remove content within 4 hours of notification.
FLDR may suspend or terminate accounts responsible for repeated violations.
Content moderation decisions are at FLDR's sole discretion.

8. Third-Party Services

FLDR integrates with third-party login providers (Google, Facebook, Apple).
External links within FLDR are not under our control, and we are not responsible for their content or privacy policies.
FLDR allows users to save and organize external links on their cards, but when a user clicks a saved link, they are redirected outside of the FLDR app to view the content in a third-party browser or app.
FLDR does not track user activity on these external sites, nor do we control how those third-party websites collect or use data.
We encourage users to review the privacy policies of any external websites they visit.

9. Account Termination

FLDR reserves the right to suspend or terminate accounts for violations of these terms.
Users may delete their accounts at any time through the Account Settings menu by selecting "Delete Account" and confirming the deletion.
Account deletion permanently removes all associated data within 30 days and cannot be reversed.
Deleted accounts cannot be recovered.

10. Disclaimers and Limitations of Liability

FLDR is provided "as is" without warranties of any kind.
We are not responsible for any lost content, service disruptions, or unauthorized access to data.
To the extent permitted by applicable law, our liability is limited to $100 or the amount paid to FLDR in the past 12 months, whichever is greater.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages. In these jurisdictions, our liability shall be limited to the maximum extent permitted by law.

11. International Users

If you access FLDR from the European Union, United Kingdom, Australia, New Zealand, or other regions with data protection laws, you agree to the transfer, processing, and storage of your information in the United States and other countries where different data protection standards may apply.

EU/UK Users: You have rights under the GDPR including access, correction, deletion, restriction, and data portability. See our Privacy Policy for details on exercising these rights.
Australian Users: We comply with the Australian Privacy Principles (APPs).
New Zealand Users: We comply with the Privacy Act 2020.

12. Arbitration Agreement

Any disputes must be resolved through binding individual arbitration under the laws of the State of Delaware.
Users waive the right to participate in class-action lawsuits.
Users may opt out of arbitration by emailing app@myfldr.com within 30 days of account creation with your full name, email address, and a clear statement that you wish to opt out of the arbitration provision.

13. Governing Law & Changes to Terms

These terms are governed by the laws of Delaware, USA.
We may update these terms as needed. We will notify users of significant changes via email and/or prominent in-app notification at least 30 days before implementation.
Continued use of FLDR constitutes acceptance of the latest terms.
The most current version will always be available within the app and on our website.

FLDR Privacy Policy

Effective Date: April 15, 2025

This Privacy Policy explains how FLDR, LLC ("we," "our," or "us") collects, uses, and shares information about you when you use our mobile applications and websites (collectively, the "Services"). Please read this Privacy Policy carefully.

1. Information We Collect

1.1 Information You Provide

When you create an account and use our Services, we collect:

Email address and phone number (for account verification, setup, and password recovery)
Profile information you choose to provide (username, profile image)
Content you upload, create, or share (images, descriptions, locations, hashtags)
Communications you send through our reporting or contact systems

1.2 Information Collected Automatically

Location data (only when you explicitly enable and use location tagging for your content)
Basic usage data (such as when you access the service and features used)
Device information (device type, operating system version)

1.3 Information We Do NOT Collect

We do not track your browsing behavior or movements
We do not collect personal demographic information
We do not use tracking cookies within our application
We do not collect payment information directly (all payments processed by third-party providers)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services
Create and manage your account
Process and fulfill your requests
Communicate with you about our Services
Ensure the security and integrity of our Services
Enforce our Terms of Service
Moderate content that is publicly shared

3. How We Share Your Information

3.1 With Other Users

Content you explicitly choose to share with other users
Your username and profile image when you share content
Location data attached to shared content (only if you have enabled location for that content)

3.2 With Service Providers

Cloud storage providers (AWS) to store the content you upload
Authentication services (if you choose to sign in using Google, Facebook, or Apple)
Content moderation services to review reported content

3.3 For Legal Reasons

To comply with legal obligations
To protect the rights, property, and safety of our users and the public
To detect, prevent, or address fraud, security, or technical issues

3.4 We Do NOT Sell Your Data

We do not sell, rent, or lease your personal information to third parties
We do not share your information for advertising or marketing purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

All data transmitted between your device and our servers is encrypted using TLS
User content is stored using industry-standard encryption on AWS servers
We regularly review and update our security practices
We limit access to personal information to authorized employees who need it

Despite these measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

Account information (email, phone number) is retained as long as your account is active
Content you upload is retained until you delete it or delete your account
When you delete content, it is removed from our active systems within 48 hours
When you delete your account, all your data is permanently deleted within 30 days
Some information may remain in backup systems for up to 90 days after deletion

6. Your Rights and Choices

6.1 Account Information

You can update your account information through the app's Profile Settings
You can delete specific content through the app interface
You can delete your entire account and all associated data through Account Settings

6.2 Location Data

You can choose whether to enable location services for content through app settings
You can disable location services at any time through your device settings or the app
You can remove location data from previously created content

6.3 Communication Preferences

You can opt out of non-essential communications by updating your preferences in Account Settings

6.4 Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

For EU/UK Residents (GDPR):

Right to access and receive a copy of your personal data
Right to rectify inaccurate personal data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making and profiling

For California Residents (CCPA/CPRA):

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information (although we do not sell your data)
Right to non-discrimination for exercising these rights

For Australian Residents (Privacy Act and APPs):

Right to access and correct your personal information
Right to make a complaint about a breach of the APPs

For New Zealand Residents (Privacy Act 2020):

Right to access and correct your personal information
Right to make a complaint about a breach of privacy principles

To exercise these rights, contact us at app@myfldr.com. We will respond to all requests within 30 days.

7. Children's Privacy

Our Services are not directed to children under 16
We do not knowingly collect personal information from children under 16
If we discover we have collected personal information from a child under 16, we will delete it immediately
If you believe we might have any information from or about a child under 16, please contact us at app@myfldr.com

8. International Data Transfers

We are based in the United States and process data on servers located in the United States
If you are accessing our Services from outside the United States, your information may be transferred to, stored, and processed in the United States
By using our Services, you consent to this transfer, storing, and processing
For EU/UK users, we rely on adequacy decisions, standard contractual clauses, or other appropriate safeguards for data transfers

9. Cookies and Similar Technologies

Our mobile application does not use cookies
Our website uses essential cookies necessary for the website to function properly
We do not use third-party tracking cookies or advertising cookies
You can manage cookie preferences through your browser settings

10. Third-Party Links and Services

Our Services may contain links to third-party websites, products, or services
These third parties have separate and independent privacy policies
We have no responsibility or liability for the content and activities of these linked sites
We encourage you to read the privacy policies of any third-party sites you visit

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time
We will notify you of any significant changes by email and/or a prominent notice in our Services
We will provide at least 30 days' notice before any material changes take effect
The "Effective Date" at the top of this Privacy Policy indicates when it was last updated
Your continued use of our Services after we post changes constitutes your acceptance of those changes

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: app@myfldr.com
Address: FLDR, LLC, 108 West 13th Street, Wilmington, Delaware 19801
Data Protection Officer: app@myfldr.com (for EU/UK inquiries)
For data subject access requests or to exercise your rights, email: app@myfldr.com