FLDR Privacy Policy (U.S. Version)

Last Updated: February 26, 2026

FLDR, LLC ("FLDR," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our applications, websites, and related services (collectively, the "Services").

1. Notice at Collection (U.S. Residents)

We collect the categories of personal information described in Section 2 below. These categories include identifiers, internet or network activity information, user-generated content, and inferences derived from usage data.

We collect this information to provide and improve the Services, manage accounts, enable sharing features, power AI tools, maintain security, and enforce our Terms of Service.

We do not sell or share personal information for advertising or marketing purposes.

2. Information We Collect

2.1 Information You Provide

Email address
Phone number
Username and profile image
Content you create, upload, organize, or share
Communications with us

2.2 Automatically Collected Information

Device information (device type, operating system, unique identifiers)
Usage data (features used, interactions, preferences)
Log data (IP address, access times, error reports)

2.3 Location Data

Collected only if you enable location permissions
May include approximate or precise location depending on your device settings
Used to support place-based features and recommendations

2.4 Sensitive Data

FLDR does not intentionally collect sensitive personal data such as health information, biometric data, or government identification. If such data is voluntarily included in user-generated content, it is treated with the same protections as all other content. FLDR does not use or disclose sensitive personal information for purposes other than those permitted by applicable law.

3. How We Use Information

We use the information we collect to:

Provide, operate, and improve the Services
Manage and secure your account
Enable sharing, social, and collaboration features
Power AI features, recommendations, and content generation
Communicate with you about your account or the Services
Maintain platform security and prevent fraud
Comply with legal obligations
Enforce our Terms of Service

4. How We Share Information

With Other Users
Content you choose to share publicly or with other users, including your username and profile image, will be visible to those users.

With Service Providers
We share information with trusted service providers who assist in operating the Services, including cloud storage providers (e.g., AWS), authentication providers, and AI and content moderation systems. These providers are contractually required to protect your information and may only use it to provide services to FLDR.

For Legal Reasons
We may disclose information when required by law, to respond to legal process, or to protect the rights, safety, or property of FLDR, our users, or the public.

5. No Sale or Sharing of Data

FLDR does not sell or share personal information for advertising or marketing purposes under any applicable law, including the California Consumer Privacy Act (CCPA) and similar state laws. If this practice ever changes, we will provide advance notice and the right to opt out before any such change takes effect.

6. Data Retention

Information is retained while your account is active
Upon account deletion, data is deleted within 30 days
System backups may retain data for up to 90 days following deletion
Certain data may be retained as required for legal compliance

7. Your Privacy Rights (U.S. Residents)

Depending on the state where you reside, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate information
Deletion: Request that we delete your personal information
Portability: Request your data in a portable format
Opt-Out: Opt out of the sale or sharing of personal information (FLDR does not sell or share data, but this right is acknowledged)

These rights apply to residents of states including but not limited to California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, and Tennessee.

How to Submit a Request

To exercise any of these rights, contact us at: app@myfldr.com

We will respond within the timeframe required by applicable law, typically within 45 days. We may need to verify your identity before processing your request and may request additional information to confirm your identity.

Authorized Agent

You may designate an authorized agent to submit privacy requests on your behalf. We may require verification of the agent's authority before processing the request.

Appeals

If we deny your privacy request, you may appeal by contacting app@myfldr.com with the subject line "Privacy Request Appeal." We will respond within the timeframe required by applicable law.

Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights.

California "Shine the Light"

California residents may request information about disclosures of personal information to third parties for direct marketing purposes. FLDR does not share personal information for these purposes.

8. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption in transit (TLS) and at rest, access controls and authentication, and regular security assessments and updates.

Data Breach Notification
In the event of a data breach affecting your personal information, we will notify affected users and applicable authorities as required by law.

9. Children's Privacy

The Services are not intended for users under 16. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact: app@myfldr.com

10. Cookies

The FLDR app does not use tracking cookies
Our website uses essential cookies only, necessary for basic functionality
We do not respond to Do Not Track signals at this time

11. Third-Party Services

FLDR may integrate with third-party services such as Apple, Google, and Facebook. These services are governed by their own privacy policies. FLDR is not responsible for the privacy practices of third-party services.

12. International Data Transfers

Your information may be processed and stored in the United States. If you access the Services from outside the United States, your information will be transferred to and processed in the U.S. in accordance with this policy and applicable law.

13. AI Features and Your Data

FLDR uses AI-powered features to generate content, recommendations, and organized folders based on your inputs. Your inputs, content, and usage data may be processed to generate these results and improve the functionality of the Services. FLDR does not use your personal content to train AI models without your consent. AI-generated outputs may be inaccurate or incomplete, and you are responsible for reviewing any AI-generated content before relying on it. FLDR does not use AI to make legally significant automated decisions about users.

14. Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will provide at least 30 days' notice before the changes take effect. Continued use of the Services after changes take effect constitutes acceptance of the updated policy.

15. Contact

FLDR, LLC
108 West 13th Street
Wilmington, DE 19801
United States

Email: app@myfldr.com

FLDR Terms of Service (U.S. Version)

Effective Date: February 25, 2026

Welcome to FLDR. These Terms of Service ("Terms") govern your access to and use of all applications, websites, and services provided by FLDR, LLC ("FLDR," "we," "our," or "us").

By accessing or using FLDR, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

0. Definitions

For purposes of these Terms:

"Services" means all FLDR applications, websites, features, tools, and related services provided by FLDR
"Content" means any data, images, text, links, files, or other materials uploaded, created, generated, organized, or shared through the Services
"User" means any individual who accesses or uses the Services

1. Eligibility

You must meet the following requirements to use FLDR:

You must be at least 16 years old
If you are between 16 and 18 years old (or the age of majority in your jurisdiction), you represent that a parent or legal guardian has reviewed and agreed to these Terms
FLDR is not intended for children under 13, and we do not knowingly collect personal information from children under 13 in compliance with applicable law
You may not use the Services if doing so would violate any applicable law or regulation

2. User Responsibilities

You agree that:

You are responsible for maintaining the confidentiality and security of your account credentials
You will not share your account or create accounts for others without authorization
You will provide accurate and current information
You will comply with all applicable laws and regulations
You are solely responsible for all Content you upload, create, or share
You have all necessary rights, licenses, or permissions to share your Content
You will respect the privacy, intellectual property, and other rights of third parties

3. Content & Usage Restrictions

You may not use FLDR to create, upload, store, or share Content that:

Is illegal, unlawful, or violates any regulation
Is harmful, threatening, abusive, harassing, or discriminatory
Contains personal, confidential, or private information of others without permission
Violates or infringes any intellectual property rights, including copyright or trademark rights
Contains sexually explicit or pornographic material
Impersonates another person, brand, or entity
Promotes illegal activities or dangerous behavior
Spreads false or misleading information intended to cause harm

FLDR reserves the right, in its sole discretion, to remove Content, restrict access, or terminate accounts that violate these Terms.

3A. Platform Misuse

You may not:

Reverse engineer, decompile, or attempt to extract source code from the Services
Use bots, scrapers, crawlers, or automated tools to access or interact with the Services
Interfere with, disrupt, or compromise the integrity, performance, or security of the platform
Attempt to gain unauthorized access to any systems or accounts
Use FLDR to develop, train, or support a competing service

3B. AI Features and Generated Content

FLDR includes AI-powered features, including but not limited to content generation, organization, and recommendations. By using these features, you acknowledge and agree that:

AI-generated Content may be inaccurate, incomplete, outdated, or inappropriate
FLDR does not guarantee the accuracy, reliability, or suitability of AI-generated outputs
You are solely responsible for reviewing and verifying AI-generated Content before using, relying on, or sharing it
AI-generated Content is provided for informational purposes only and does not constitute professional advice
You may not use AI features to generate or distribute Content that violates these Terms or applicable law

3C. FLDR AI Agent

FLDR includes an AI agent that may create folders, generate recommendations, and organize content based on user prompts. By using the AI agent:

You grant FLDR permission to process your inputs and prompts for the purpose of generating results
You understand that outputs may not be complete, accurate, or suitable for your needs
You are responsible for verifying all generated content, including locations, products, or recommendations
FLDR does not provide legal, financial, medical, or other professional advice

4. User Content Ownership

You retain ownership of all Content you create or upload. By using the Services, you grant FLDR a limited, non-exclusive, royalty-free, worldwide license to host, store, reproduce, display, and distribute your Content solely for the purpose of operating, improving, and providing the Services.

This license ends when you delete your Content or account, except to the extent Content has been shared with others or retained for legal compliance. You represent and warrant that you have all necessary rights to grant this license.

5. Social Features and Profiles

FLDR may allow you to create a profile (including a username and profile image), share Content publicly or with other users, and interact with shared content. You agree that profile information must comply with these Terms and that you are responsible for any Content associated with your profile.

6. Sharing and Public Content

You control what Content you choose to share. If you make Content public, it may be viewed, copied, saved, or redistributed by other users, and FLDR cannot guarantee complete removal once Content has been shared or copied. You acknowledge and accept the risks of sharing Content publicly.

7. Content Moderation

FLDR may review and moderate publicly shared Content, use automated systems and manual review processes, remove Content that violates these Terms, and suspend or terminate accounts. Users may report Content through in-app reporting tools or by contacting app@myfldr.com. FLDR may investigate and take appropriate action at its discretion.

8. Copyright Policy (DMCA)

FLDR complies with the U.S. Digital Millennium Copyright Act (DMCA) and has registered a designated agent with the U.S. Copyright Office.

Designated Agent

FLDR, LLC DMCA Agent
108 West 13th Street
Wilmington, DE 19801
United States
Email: dmca@myfldr.com

Filing a DMCA Takedown Notice

If you believe that content available through the Services infringes your copyright, you may submit a written notification including:

A physical or electronic signature of the copyright owner or authorized representative
Identification of the copyrighted work claimed to have been infringed
Identification of the infringing material and its location (such as links, card names, screenshots, usernames, or other identifying details)
Your name, address, telephone number, and email address
A statement that you have a good faith belief that the use is not authorized
A statement that the information is accurate and, under penalty of perjury, that you are authorized to act

FLDR will respond to valid notices within a reasonable timeframe, typically within 10–14 business days.

Counter-Notification

If you believe your Content was removed in error, you may submit a counter-notification including:

Your physical or electronic signature
Identification of the removed Content and its prior location
A statement under penalty of perjury that you have a good faith belief the removal was a mistake
Your name, address, telephone number, and email address
A statement that you consent to the jurisdiction of the Federal District Court for the District of Delaware and will accept service of process from the party who submitted the original notice

Restoration of Content

FLDR may restore Content following a valid counter-notification unless the complaining party files a legal action within the time required by law.

Repeat Infringer Policy

FLDR may terminate, in appropriate circumstances, users who are deemed repeat infringers.

Misrepresentations

Any person who knowingly submits false or misleading claims may be subject to liability under applicable law.

9. Third-Party Services

FLDR may integrate with third-party services, including but not limited to Apple, Google, and Facebook. You acknowledge that these services are governed by their own terms and policies and that FLDR is not responsible for third-party content, functionality, or practices.

10. App Store Compliance

You acknowledge that these Terms are between you and FLDR, not Apple or Google; that Apple and Google are not responsible for the Services; and that FLDR, not Apple, is responsible for addressing any claims relating to the Services.

11. Account Termination

You may delete your account at any time. FLDR may suspend or terminate your account if you violate these Terms or applicable law. Data associated with your account will be deleted within 30 days, subject to system backups. Backup data may persist for up to 90 days.

12. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind. To the maximum extent permitted by law, FLDR disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement. FLDR is not responsible for user-generated content, AI-generated content, loss of data, service interruptions, or interactions between users.

13. Limitation of Liability

To the maximum extent permitted by law, FLDR's total liability for any claims arising out of or relating to the Services is limited to $100 or the amount you paid to FLDR in the past 12 months, whichever is greater. This limitation does not apply to liability arising from gross negligence, willful misconduct, or fraud.

14. Indemnification

You agree to indemnify, defend, and hold harmless FLDR from any claims, damages, liabilities, and expenses arising out of your use of the Services, your Content, or your violation of these Terms or applicable law.

15. Arbitration and Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved through binding arbitration in Delaware, except where prohibited by law. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, available at adr.org.

Arbitration may be conducted remotely, in person in Delaware, or at another mutually agreed location. Notwithstanding the foregoing, either party may bring an individual claim in small claims court if the claim qualifies for such court and remains on an individual (non-class) basis. You agree to waive any right to participate in class actions or class arbitration.

You may opt out of arbitration within 30 days of accepting these Terms by emailing app@myfldr.com with the subject line "Arbitration Opt-Out" and including your full name and account email.

16. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

17. Changes to Terms

FLDR may update these Terms from time to time. For material changes, we will provide at least 30 days' notice. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

18. Contact

FLDR, LLC
108 West 13th Street
Wilmington, DE 19801
United States

Email: app@myfldr.com